Whether you spend your free time rebuilding transmissions or if you can't tell a hub cap from a muffler, there's always questions when it comes to cars.
Why is my car humming loudly? Do I really need that cover that goes under the engine? What fuel-efficient vehicles are worth looking at? What do you look for when inspecting a used car? What are the best new automobiles on the market?
Not to worry. We've got a team of professionals from around Iowa to field car-related questions of all kinds. Here they are:
- Taylor Fjelland, service adviser at Karl Chevrolet in Ankeny
- John Lappe of Mad Hatter Auto Service in Cedar Falls
- Orlando Ochoa, Orlando's Automotive Service Center in Johnston
- Scott Politte, president of Stivers Ford Lincoln in Waukee
- Dave Powers, owner of Advanced Auto in Iowa City
- Chris Nigon, manager of All Pro Servicenter in West Des Moines
- Gary Klopp with AAA of Minnesota-Iowa
B.A. Morelli
7:27 am on Wednesday, May 30, 2012
The hood on my 2004 Volkswagen has faded considerably faster than the rest of the car, and there are a couple focal points above the engine where the paint is all but disappeared. Any idea why this happened, how critical is it to address and what can I do to fix it?
TAYLOR FJELLAND
9:14 am on Wednesday, May 30, 2012
Unfortunately the only way to fix this is to refinish the hood. a lot of times we see hoods peel more than the rest of the car from already being refinished in its lifetime from a fender bender. Is it critical? No, but it will only get worse. If you would like an estimate on refinishing the hood you can stop out to our collision center here at Karl's and see Dave Greif!
Beth Dalbey
7:46 am on Wednesday, May 30, 2012
Do you recommend using protective products like Clear Coat and Rain-X in the automatic car wash?
TAYLOR FJELLAND
9:25 am on Wednesday, May 30, 2012
Beth,
Yes I do recommend these types of protective coatings! They are liquid waxes that are not quite as good as a hand wax, but are a lot better than nothing at all. I use the tri-color wax in our drive through car wash myself a lot! It is worth the dollar or two more!
Jody Gifford
8:02 am on Wednesday, May 30, 2012
Do I really have to change the oil in my car every 3,000 miles?
john lappe
11:51 am on Wednesday, May 30, 2012
what are you driving? oil change intervals vary from 3,000 miles all the way to 20,000 miles depending on the manufacturer. your cars maintenance schedule can be found in your owners manual
Beth Dalbey
8:16 am on Wednesday, May 30, 2012
My dealership advises changing every 5,000 miles, or every six months, whichever comes first. Do you agree?
TAYLOR FJELLAND
8:23 am on Wednesday, May 30, 2012
Jody, I can honestly say that you can't go wrong changing your oil every 3,000 miles, but you do not have too. Some vehicles have a maintenance required message or an oil life monitor that you can follow. Also you can use different oils such as synthetic or semi synthetic that will cost more up front, but do not break down as fast as conventional oils. Also a major factor is what kind of driving are you doing? If you are mainly city driving or drive on gravel roads I personally would recommend 3,000 mile oil changes. If you drive a lot of highway miles you can probably stretch intervals to 4-5k miles with conventional oil. If you were to start going farther between oil changes I would also recommend checking your oil level more frequently. You may even have to add some between changes. I hope this answers your question Jody! That is a very good one!
Scott Politte
9:36 am on Wednesday, May 30, 2012
For oil changes, if your vehicle is under factory warranty, you should follow the recommended maintenance intervals for oil type, oil filter, and oil change frequency. This will ensure that your warranty remains intact. Most 2012-2013 model Fords and Lincolns, for example, have 10,000 mile intervals. Anything more than that is unnecessary. Tire rotations are 5,000 miles intervals, so don't neglect that maintenance just because you don't need an oil change yet. Taylor gives great advice for 3-5000 mile intervals as your car ages, and moves farther away from the new car warranty phase.
Stephen Schmidt
9:51 am on Wednesday, May 30, 2012
It's getting close to Summer vacation season. What are a few things I can do to prepare my vehicle for any long distance driving I might be doing?
TAYLOR FJELLAND
10:59 am on Wednesday, May 30, 2012
Stephen,
I would start by getting any maintenance that is due or will be due during your trip done now. With that you'll get a multi point inspection that will let you know if your vehicle is in need of any other services. Other than that make sure all fluids are full and tire pressures are to the proper level. I'd also check fluids and tires during the trip as well. Correct tire pressure will help tire wear and fuel mileage! A good hand washing wouldn't hurt either.
john lappe
11:37 am on Wednesday, May 30, 2012
proper maintenance can help prevent costly breakdowns. A poorly maintained vehicle can cost alot more at the pump! taking care of simple things like wheel alignment, dirty filters,low tire pressures and worn spark plugs can increase your miles per gallon by as much as 20% a vehicle check up by your trusted repair shop is always a good idea
Erv Server
10:14 am on Wednesday, May 30, 2012
My car is 13 years old, has a v6 engine and 72,000 miles. I pretty much follow the service guidelines. No body rust...yet. How many more years can i genuinely expect out of this Chrysler?
steve ho
10:29 am on Wednesday, May 30, 2012
get ready for the funeral
Megan VerHelst
10:37 am on Wednesday, May 30, 2012
I would beg to differ with Steve's opinion. My dad, who is a car mechanic, swore by Plymouth Acclaims and Dodge Spirits (both Chrysler) when my sisters and I reached driving age. He started seeking out used ones, too, for himself to use for the commute to work. I think in all we had at least six or seven of those cars pass through our family. They will run for a very long time if you treat them right!
Pros, care to back me up? Or is this just my biased opinion?
TAYLOR FJELLAND
11:02 am on Wednesday, May 30, 2012
I also disagree with Steve's comment! If you're taking care of it there is no way of knowing how long your car is going to last. I see a lot of cars in our shop that are 15 + years old! Keep taking care of it and let us know how long you make it!
CHRIS
12:19 pm on Wednesday, May 30, 2012
sounds like you take good care of your car! If you take good care of your car it will take good care of you.I have multi cars and trucks with over 200,000 and there are great wouldn't trade for any new car!
Anne Carothers-Kay
11:05 am on Wednesday, May 30, 2012
I bought a used Mercedes station wagon (1999) last year. It has two little spots where rust is bubbling under the paint. Is there anything I can do about this?
TAYLOR FJELLAND
11:35 am on Wednesday, May 30, 2012
ABOUT ALL YOU CAN DO IS HAVE IT REPAIRED AND REFINISHED BY A GOOD BODY SHOP. HOPEFULLY THEY CAN PATCH WHERE THE RUST IS OR SOMETIMES THEY MIGHT HAVE TO REPLACE THE PANEL THAT IT IS ON. THERE ISN'T MUCH YOU CAN DO TO PREVENT IT FROM GROWING EITHER! IT WILL ONLY GET WORSE UNLESS YOU REPAIR IT.
Scott Politte
1:49 pm on Wednesday, May 30, 2012
A patch repair will only last around 1-2 years depending upon driving conditions. A full panel and adjacent rusty bracket replacement will solve the problem for that panel for quite awhile, but other areas of rust will begin to show on the car. Once you see the rust, it is an occurrence that never really goes away without extensive repair work.
Jessica Miller
11:20 am on Wednesday, May 30, 2012
How many miles can you expect out of a car? 200,000 more? less?
TAYLOR FJELLAND
11:40 am on Wednesday, May 30, 2012
That is a good question Jessica! There is no answer for this! It all depends on how well the vehicle is taken care of and the conditions that the vehicle sees everyday. It also gets to a point of whether it is worth it to spend money on the car to fix it or use that money for a down payment for a newer vehicle. There are cars out there with 500k miles + on them, but probably not without spending a pretty good amount on repairs and maintenance!
john lappe
11:58 am on Wednesday, May 30, 2012
200,000 mile vehicles are seen daily at our shop. we do see a few 3-400,000 mile vehicles proper maintenance and reasonable driving habits can make a huge difference
Gary Klopp
12:19 pm on Wednesday, May 30, 2012
At some point this becomes an economical question. With proper care and maintenance today's vehicles can certainly reach 200k and beyond and still provide relatively reliable service. A good relationship with your repair facility is vital for high mileage vehicles (and their owners). The facility should be familiar with your needs and expectations and be able to provide you with appropriate advise as to when it is time to replace ole Betsy.
Megan VerHelst
12:40 pm on Wednesday, May 30, 2012
One thing I'm noticing in my car is my clock/LED display on the radio is starting to not work. Is there something that could be causing this? What's the price range to have something like this fixed?
TAYLOR FJELLAND
12:44 pm on Wednesday, May 30, 2012
What kind of car are you driving Megan? Most likely the only type of repair would be to replace the radio or send your radio in to be refurbished! another option would be aftermarket radios.
Megan VerHelst
12:52 pm on Wednesday, May 30, 2012
I drive a 2005 Pontiac Vibe. Which would be the most economical option?
CHRIS
1:14 pm on Wednesday, May 30, 2012
AFTER MARKET RADIOS ARE THE MOST COST EFFECTIVE WAY TO GO!
Megan VerHelst
1:30 pm on Wednesday, May 30, 2012
How do I go about getting one and installing one, though? This is where I'm kind of dumb, haha!
john lappe
1:32 pm on Wednesday, May 30, 2012
before anything is done you should start by having it checked out it could be a simple as a blown fuse or a poor electrical connection. a quick check of your vehicles technical service bulletins might identify common issues with your car
Megan VerHelst
1:36 pm on Wednesday, May 30, 2012
See, John, that's kind of what I was thinking. If it was one thing I learned growing up with a car mechanic for a father, a fuse is the first place to look for ANY electrical problem. :)
TAYLOR FJELLAND
1:40 pm on Wednesday, May 30, 2012
If it is an intermittent problem it would not be a fuse, it is most likely the display itself! Aftermarket radios would be the most cost effective repair! We actually have a mobile stereo store on sight here at Karl's! You could swing in to see me and I would be more than happy to introduce you to our car audio specialists.
Megan VerHelst
2:01 pm on Wednesday, May 30, 2012
It IS intermittent. Sometimes it works, sometimes not so much. I just noticed yesterday the display wasn't "bouncing back" like it normally does after I either shut it off and turn it back on or shut the car off altogether.
TAYLOR FJELLAND
2:11 pm on Wednesday, May 30, 2012
That is a bummer Megan! There are some good prices on aftermarket radios and also some cool features that you can get that you might not have had on your Vibe before! Some of the radios even have blue tooth built into them so you can talk on your phone while driving safely!
Megan VerHelst
2:53 pm on Wednesday, May 30, 2012
Are there ones I could hook my iPhone up to so I could play music through the stereo??? If so, you might have just sold me on principle alone...... :)
TAYLOR FJELLAND
3:37 pm on Wednesday, May 30, 2012
There sure is Megan! Come on in and check them out some time!
Rick Frees
6:01 pm on Wednesday, May 30, 2012
I have a 2005 Chevy Colorado and the wiper switch is not working. The current one does not have cruise control in it. Can I replace it with one that has cruise control ?
TAYLOR FJELLAND
8:05 am on Thursday, May 31, 2012
Rick that is a good question, but no you can't! There are other components that your Colorado is missing to make cruise control work. Just getting an on/off switch on a multifunction switch will not give you cruise control. You probably can get an aftermarket cruise kit installed on your Colorado if that is something you really would like to have! Thanks for the great question!
Barb Osier
9:13 am on Thursday, May 31, 2012
Any recommendations on body shops in the DM area that can repair/replace a rusty fender? The back right quarter panel seems to be the only place on my 2002 Toyota Avalon that shows any rust damage. Otherwise the car (only 86k miles) is in terrific shape.
Scott Politte
9:57 am on Thursday, May 31, 2012
A good body shop can patch or replace the quarter panel, and should explain the difference to you so you understand the repair, and the expecatations for its duration. While they are working on it, have them look for other spots that may become more noticeable in the near future so you can decide on how much you want to spend fighting rust. Each car really is different. Our full line body shop here at Stivers Ford Lincoln does exactly that king of work if it is convenient for you. Wes is the manager and he does a great job explaining everything to our customers.
Scott Politte
9:58 am on Thursday, May 31, 2012
"kind" of work. not "king" of work!
Kurt B.
6:16 pm on Thursday, May 31, 2012
One year ago, we picked up a nice 2004 Merc Sable ; 85000 miles. The next day, the "check engine" light came on. Analysis indicates catalytic converter is "bad". Went back to the dealer ..... he quoted $2100 for replacement. Did some more investigating : This car has 2 converters. It runs perfectly , decent gas mileage , etc. Other than an air-quality issue, do we really need to replace the converter ? Will the other one go out too ?
Scott Politte
9:59 am on Friday, June 1, 2012
I’m assuming the code that was retrieved that turned on your check engine light was for catalytic convertor efficiency . If this is the case your vehicles power train control module monitors as to how clean the air is after passing through the convertors. When this happens the vehicle will run normal without any performance issues but would not pass an emission test. Iowa does not require vehicles to be inspected or tested but a state such as California that does the vehicle would not pass and require replacement. The second part of your question, no, normally the second convertor doesn’t fail just because the other convertor did.
john lappe
10:36 pm on Thursday, May 31, 2012
a catalytic converter that is not working will not change the way your sable runs. If the converter ever becomes restricted or plugged you will notice a loss of power. Iowa does not require annual emissions testing if you were to move to a state that does you may have to replace the converter to register your sable
Todd Richissin
9:12 am on Friday, June 1, 2012
A question for all: Any recommendations on the make/model of a new car you'd recommend for under $20,000. Interested in mileage, but comfort, too.
Scott Politte
10:02 am on Friday, June 1, 2012
The 2012 Ford Focus is a car great on gas mileage, and has many different variations of trim levels you can choose from. The ride and feel are superior, definitely you will not sacrifice comfort and equipment for economy. They start around $15,000, and can go up to $25,000.
David Leonard
4:24 pm on Friday, June 1, 2012
Todd, take a look at and research the KIA Optima. I have a 2004 with 79,000 miles on it, and it's the best car I've ever had. The May "Car and Driver" (I think it is) gives the Optima very high marks--even higher than the Toyota Camry.
Scott Politte
10:09 am on Friday, June 1, 2012
The 2012 Focus get around 35-40 MPG depending upon model.
Scott Raynor
11:58 am on Friday, June 1, 2012
OK, guys. I'm in the market for replacing my car, but this is the first car purchase I've made in my life and I don't know where to start.
I know I am going used, but how much does age vs mileage count. For example, is it better to go for a 2003 Honda with 30 thousand miles or a 2009 with 60 thousand?
Todd Richissin
4:40 pm on Friday, June 1, 2012
Thanks, David...and all. My other wish, which I failed to mention, is a car that's quiet inside. I have a Mazda 6 right now and love it. My one complaint would be that it's a bit noisy inside.
Ruth Chananie-Hill
10:11 am on Sunday, June 3, 2012
I have a 07 Hyundai Accent, and the driver's side sunshade just hangs down - it will no longer stay in the up position. I can't see anything on the outside that is broken. Any advice for fixing this?
Louis Agnew
8:21 pm on Sunday, September 9, 2012
I have a 2005 Avalon Toyota. It will intermittently not start otherwise it is a very good car. Does anyone out there have the same problem?